Are We Really Trying to DUPLICATE Our Experts?

5 Steps to Address Consistency

Executives often tell me they are interested in bringing knowledge transfer to their workforce because they “need consistency.” But when does consistency or adherence to a standard set by … Read More
By Steve Trautman Nov 22, 2023

Steve Trautman’s 5 Questions with… Christy Kingsbury of CBRE, Inc.

Today we are launching a new blog feature in our effort to showcase various voices and best practices from throughout knowledge transfer community. About every other month, I’ll interview a senior busines … Read More
By Steve Trautman Nov 22, 2023

The Best Reorganization You’ve Ever Had

Over the years I’ve experienced my share of business reorganizations. In the early days at Microsoft, I had nine offices and five different managers in my first two years. I knew there was a reorg coming … Read More
By Steve Trautman Nov 20, 2023

Why Have A Knowledge Transfer Strategy?

KT Strategy Series, 2 of 9

Before continuing in this blog series, let’s answer a simple but important question: Why does an organization need a knowledge transfer strategy—why should we care enough to dedicate time and energy t … Read More
By Steve Trautman Nov 20, 2023

Why Competency Models Used for Talent Management Are the Emperor’s New Clothes

Here’s a quick business story illustrating just why HR competency models are inadequate when used to manage talent and guide change within a job role: This month I was at a client site working with two s … Read More
By Steve Trautman Nov 17, 2023

“Teaching” Innovation on the Job

Steps & Skills List for Mentoring Innovation to Workers

Knowledge transfer within a workforce isn’t just about a skilled professional teaching an apprentice worker a step-by-step process, like how to build a widget. It also includes getting at some of the mos … Read More
By Steve Trautman Nov 17, 2023
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