Are Our People Really Our Most Important Asset?

Last week’s post to this blog introduced the topic of managing talent risk and busted three common misconceptions around that. Let’s take on another. As business leaders, you manage many risks syst … Read More
By Steve Trautman Feb 26, 2024

The Myth of the Knowledge-Hoarding Expert Unwilling to Mentor Peers

DEFINITION: A mentor is an expert (“subject matter expert,” “SME,” “domain expert,” “pro,” “guru,” “go-to person,” “rock star,” “buddy,” “genius,” etc.)—in any industry … Read More
By Steve Trautman Feb 23, 2024

When Is It Right to Transfer the LEAST Amount of Knowledge to Peers?

  We helped a client with a big insight this week that I wanted to share. This client of our knowledge transfer firm is undertaking a big IT transition, moving support work from one part of the orga … Read More
By Steve Trautman Feb 16, 2024

Why Have A Knowledge Transfer Strategy?

Before continuing in this blog series, let’s answer a simple but important question: Why does an organization need a knowledge transfer strategy—why should we care enough to dedicate time and energy t … Read More
By Steve Trautman Nov 20, 2023

Tools for Teaching New Roles and Ensuring Accountability

In this final post of my Change Management & Knowledge Transfer Series, I’d like to talk about ways to teach workers how to do their jobs or new functions after a strategic or organizational change a … Read More
By Steve Trautman Nov 15, 2023

5 Tasks a Great Knowledge Transfer Sponsor CANNOT Delegate

To make knowledge transfer happen is not difficult, but it takes a team. I’ve posted about this before (Knowledge Transfer in Action) – but wouldn’t it be great if everyone on your knowledge trans … Read More
By Steve Trautman Nov 13, 2023
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