When Is It Right to Transfer the LEAST Amount of Knowledge to Peers?

We helped a client with a big insight this week that I wanted to share. This client of our knowledge transfer firm is undertaking a big IT transition, moving support work from one part of the organizati … Read More
By Steve Trautman Aug 28, 2015

The Myth of the Knowledge-Hoarding Expert Unwilling to Mentor Peers

DEFINITION: A mentor is an expert (“subject matter expert,” “SME,” “domain expert,” “pro,” “guru,” “go-to person,” “rock star,” “buddy,” “genius,” etc.)—in any industry … Read More
By Steve Trautman Jul 21, 2014

Are Our People Really Our Most Important Asset?

Last week’s post to this blog introduced the topic of managing talent risk and busted three common misconceptions around that. Let’s take on another. As business leaders, you manage many risks system … Read More
By Steve Trautman Jun 02, 2014

Managing Talent Risk – 3 Common Misconceptions

If you follow this blog, you’re going to see more content on the topic of managing talent risk as my team and I prep for my next book. So far, I’ve found that Deloitte has been the most vocal on the s … Read More
By Steve Trautman May 23, 2014

Knowledge Transfer Solution ‘Soup to Nuts’ – What Implementing 3-Step Knowledge Transfer throughout an Enterprise Looks Like

If you’re like many companies facing a massive IT transformation, the prospect can be daunting. Recently one of our clients, a Fortune 500 retailer, faced a massive IT transformation when upgrading thei … Read More
By Teresa Canady Apr 30, 2014

Knowledge Transfer in Your Workplace

Having a knowledge transfer process embedded in the culture of your workforce enables employees to transition less painfully from out-of-date job roles and ways of doing things to new roles, tasks, and pe … Read More
By Steve Trautman Mar 31, 2014
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