Are We Really Trying to DUPLICATE Our Experts?

Executives often tell me they are interested in bringing knowledge transfer to their workforce because they “need consistency.” But when does consistency or adherence to a standard set by … Read More
By Steve Trautman Nov 22, 2023

Steve Trautman’s 5 Questions with… Christy Kingsbury of CBRE, Inc.

Today we are launching a new blog feature in our effort to showcase various voices and best practices from throughout knowledge transfer community. About every other month, I’ll interview a senior busines … Read More
By Steve Trautman Nov 22, 2023

The Best Reorganization You’ve Ever Had

Over the years I’ve experienced my share of business reorganizations. In the early days at Microsoft, I had nine offices and five different managers in my first two years. I knew there was a reorg coming … Read More
By Steve Trautman Nov 20, 2023

Why Have A Knowledge Transfer Strategy?

Before continuing in this blog series, let’s answer a simple but important question: Why does an organization need a knowledge transfer strategy—why should we care enough to dedicate time and energy t … Read More
By Steve Trautman Nov 20, 2023

Why Competency Models Used for Talent Management Are the Emperor’s New Clothes

Here’s a quick business story illustrating just why HR competency models are inadequate when used to manage talent and guide change within a job role: This month I was at a client site working with two s … Read More
By Steve Trautman Nov 17, 2023

“Teaching” Innovation on the Job

Knowledge transfer within a workforce isn’t just about a skilled professional teaching an apprentice worker a step-by-step process, like how to build a widget. It also includes getting at some of the mos … Read More
By Steve Trautman Nov 17, 2023
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