Continue reading "Case Study: How Knowledge Transfer Streamlines Business Mergers And Acquisitions"
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Successful knowledge transfer is a process—one with definable steps, practical tools, and measurable outcomes. A new manufacturing client prompted the quick Q&A below that shows why knowledge trans …
Continue reading "Why Knowledge Transfer Is Neither Arbitrary Nor Academic"
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Executives often tell me they are interested in bringing knowledge transfer to their workforce because they “need consistency.” But when does consistency or adherence to a standard set by …
Continue reading "Are We Really Trying to DUPLICATE Our Experts?"
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Before continuing in this blog series, let’s answer a simple but important question: Why does an organization need a knowledge transfer strategy—why should we care enough to dedicate time and energy t …
Continue reading "Why Have A Knowledge Transfer Strategy?"
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Over the years I’ve experienced my share of business reorganizations. In the early days at Microsoft, I had nine offices and five different managers in my first two years. I knew there was a reorg coming …
Continue reading "The Best Reorganization You’ve Ever Had"
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Here’s a quick business story illustrating just why HR competency models are inadequate when used to manage talent and guide change within a job role:
This month I was at a client site working with two s …
Continue reading "Why Competency Models Used for Talent Management Are the Emperor’s New Clothes"
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Knowledge transfer within a workforce isn’t just about a skilled professional teaching an apprentice worker a step-by-step process, like how to build a widget. It also includes getting at some of the mos …
Continue reading "“Teaching” Innovation on the Job"
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