Why Knowledge Transfer Is Neither Arbitrary Nor Academic

Successful knowledge transfer is a process—one with definable steps, practical tools, and measurable outcomes. A new manufacturing client prompted the quick Q&A below that shows why knowledge trans … Read More
By Steve Trautman Jun 05, 2023

Are We Really Trying to DUPLICATE Our Experts?

Executives often tell me they are interested in bringing knowledge transfer to their workforce because they “need consistency.” But when does consistency or adherence to a standard set by … Read More
By Steve Trautman May 29, 2023

Why Have A Knowledge Transfer Strategy?

Before continuing in this blog series, let’s answer a simple but important question: Why does an organization need a knowledge transfer strategy—why should we care enough to dedicate time and energy t … Read More
By Steve Trautman May 26, 2023

The Best Reorganization You’ve Ever Had

Over the years I’ve experienced my share of business reorganizations. In the early days at Microsoft, I had nine offices and five different managers in my first two years. I knew there was a reorg coming … Read More
By Steve Trautman May 26, 2023

Why Competency Models Used for Talent Management Are the Emperor’s New Clothes

Here’s a quick business story illustrating just why HR competency models are inadequate when used to manage talent and guide change within a job role: This month I was at a client site working with two s … Read More
By Steve Trautman May 24, 2023

“Teaching” Innovation on the Job

Knowledge transfer within a workforce isn’t just about a skilled professional teaching an apprentice worker a step-by-step process, like how to build a widget. It also includes getting at some of the mos … Read More
By Steve Trautman May 24, 2023
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