Continue reading "Case Study: How Knowledge Transfer Streamlines Business Mergers And Acquisitions"
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Recently, a client of my knowledge transfer consulting firm was expressing his frustration with having to routinely fly his division’s experienced technical employees out to other domestic offices, off- …
Continue reading "Never Get On A Plane Without A Plan"
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A common misconception I often find myself debunking is that risks related to “the people part” of business are somehow less quantifiable and manageable than other types of business risks. As we have be …
Continue reading "Talent Risks CAN be Measurably Assessed and Managed – A Practical List"
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DEFINITION: An apprentice (or learner, mentee, protégé, rookie, newbie, transfer, etc.) is anyone who needs to learn critical job knowledge and skills from you, the mentor (or Subject Matter Expert, …
Continue reading "Help Your On-the-Job Apprentices"
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If you’re like many companies facing a massive IT transformation, the prospect can be daunting. Recently one of our clients, a Fortune 500 retailer, faced a massive IT transformation when upgrading thei … Read More
DEFINITION: A knowledge silo is a specific knowledge domain or area of expertise within a given job role or function. Common examples include skills, tools, processes, systems and platforms, standards, pr …
Continue reading "Tip for Better, Faster Knowledge Transfer"
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The Steve Trautman Company's Air, Food and Water Pyramid – a knowledge transfer tool for onboarding new hires.
Did you study Maslow’s Hierarchy of Needs in Psych 101? In case you didn’t, he … Read More