Our succession planning tools are designed to replicate what makes your departing executive uniquely valuable. Through structured knowledge transfer, we provide practical hands-on facilitation to ease the transition for the successor while reducing the risk to the business. By the end of the process you will have:
“Having been through the Knowledge Transfer Workshop as well as the Executive Transitions project plan, I am a firm believer in the process. The Knowledge Silo Matrix is both enlightening and transformative and the Skill Development Plans are extremely useful for years to come. I’d highly recommend the Trautman team, adding that it’s never too soon to start the succession planning process.” Sheilah Trail Director of HR, ISA
A great many experts have sought to define a fool-proof process for selecting and preparing new leaders who have top talent, particularly when it comes to CEO succession planning. There are variations among these practices, but one common element is the need for training and transfer of critical skills and knowledge. Unfortunately, this is often where companies fall short.
Tremendous effort is put into the selection process, but when it comes to transitions, few organizations have the tools they need to set their new leaders up for success.
At the Steve Trautman Co. we have developed a structured kt plan designed specifically for leaders who possess not just institutional knowledge, but soft skills and key relationships that are sometimes hard to quantify and pass on. Here’s how we approach it.
To start, we engage your team in a simple, but highly structured Q&A to identify your departing executive’s unique knowledge areas. Within an hour we can chart these results in a simple matrix, so you can prioritize the knowledge areas that present the highest risk to your business. The prioritization drives what knowledge will be transferred first and to whom. It is often best to work with multiple successors so that the risk is spread across several people.
Through one-on-one interviews, we get deep into the executive’s valuable tacit knowledge and experience, helping them break down their knowledge areas into specific tasks that can be taught in an hour. From there, we create Skill Development Plans that lay out the tasks in priority order to guide successor(s) as they get up to speed.
Within as little as one or two business days, you gain a thorough plan that effectively uses each available hour between project kickoff and the executive’s last day to transfer high priority knowledge. Execution of the plan may be spread over weeks or months at the discretion of the team and involves structured and highly efficient sessions between the executive and their successors. Our facilitators remain on hand to monitor early sessions and troubleshoot throughout.
We give your team a set of knowledge transfer test questions—a hallmark of our process—that quickly measures whether knowledge was transferred successfully. They reveal if the successor will meet the standard needed to perform independently. We also help the incoming successor develop a list of existing resources (e.g. documentation, contacts, samples, templates, etc.) that will be available after the departing executive’s last day.
All our clients will have access to our suite tools that have been used to transfer knowledge among thousands of experts and leaders. These tools include our:
A typical executive knowledge transfer project costs a $25,000 flat fee with no additional expenses.
All work is done remotely via virtual meetings with screen sharing. Requests for in-office time can be accommodated, but are rarely necessary or advantageous.
Setting up a typical executive knowledge transfer project includes 12-15 hours of hands-on work over 1-4 weeks, depending on the urgency and availability of participants. Upon completion, knowledge transfer can begin immediately at whatever pace is appropriate, lasting from 2-52 weeks.
An executive knowledge transfer project can usually be scheduled to start within 7-10 business days. In emergency situations (from surprise or urgent departures), work can often begin in as little as 24 hours.
Below are time estimates for those involved in the process. Please note that the time required for actual knowledge transfer is dynamic and depends on how many skills need to be transferred.