DEFINITION: A mentor is an expert (“subject matter expert,” “SME,” “domain expert,” “pro,” “guru,” “go-to person,” “rock star,” “buddy,” “genius,” etc.)—in any industry …

Continue reading "The Myth of the Knowledge-Hoarding Expert Unwilling to Mentor Peers"

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Nearly all of us have worked for a well-meaning, relatively capable leader who does his or her best each day but still falls short. It is not their fault, really. They are the manager, but that doesn’t me …

Continue reading "Make Your Boss More Useful To You"

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Definition: the Knowledge Transfer Workshop is a two day “how-to” workshop, delivered to your identified mentors, apprentices, and, if desired, their managers, providing 15 proven tools & techniques …

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Successful knowledge transfer is a process—one with definable steps, practical tools, and measurable outcomes. A new manufacturing client prompted the quick Q&A below that shows why knowledge trans …

Continue reading "Why Knowledge Transfer Is Neither Arbitrary Nor Academic"

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Everyone learns their job in some version of the same way. You bang on the doors of the people around you, wade through the documentation that exists, listen in on conversations, show up at meetings, watch …

Continue reading "Why Another Business Blog?"

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The other day I checked in with a colleague at a corporation facing a major aging/changing worker crisis. We’ve been talking about this problem for years and I wondered if they had decided to take action. …

Continue reading "Why We’re Still Stupid (Part 1)"

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