Continue reading "Case Study: How Knowledge Transfer Streamlines Business Mergers And Acquisitions"
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We helped a client with a big insight this week that I wanted to share. This client of our knowledge transfer firm is undertaking a big IT transition, moving support work from one part of the orga …
Continue reading "When Is It Right to Transfer the LEAST Amount of Knowledge to Peers?"
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Much of our work in the field of knowledge transfer is what my colleague Sherryl Christie calls “setting the stage.” We help our clients assess their workforce risk, figure out who holds critical knowle …
Continue reading "The 5-Minute Meeting Plan"
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Successful organizations are almost always led by executives who implement cohesive plans to mitigate possible risk, regardless of how bad or unlikely it may be. Enterprise risk management, also known as ER …
Continue reading "The Lost Piece of Enterprise Risk Management"
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Over the years I’ve experienced my share of business reorganizations. In the early days at Microsoft, I had nine offices and five different managers in my first two years. I knew there was a reorg coming …
Continue reading "The Best Reorganization You’ve Ever Had"
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At The Steve Trautman Co. we always love a good, practical checklist. A well-designed list of what is known and what needs to be learned is an invaluable tool for knowledge transfer. The knowledge managemen …
Continue reading "Why Use a CMMS for Knowledge Transfer"
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When John Chambers took to the stage last month to lead Cisco System Inc.’s annual financial analyst conference, many were wondering if it would be for the last time. After more than 16 years at the he … Read More